Privacy Policy

Last updated: 15 November 2025

1. Information we collect

We collect only the information required to provide event services and respond to enquiries. This may include your:

• name and contact details,
• event date, location and format,
• optional details submitted through the contact form.

2. How we use your information

Your data helps us:

• respond to your request,
• prepare proposals and quotes,
• coordinate communication with venues and vendors,
• deliver the agreed event services.

We never sell or rent your data to third parties. Vendors receive only the information required to perform their part of the service.

3. Legal basis for processing

We process your data based on legitimate interest (responding to enquiries) and contractual necessity (fulfilling event services).

4. Data storage & security

Your information is stored securely and retained only as long as necessary for service delivery or legal compliance. After this period, it is safely deleted.

5. Your rights

You may request:

• access to your data,
• correction of inaccurate information,
• deletion of your data when legally possible.

6. Contact

For privacy-related questions, reach us at:
info@crystalcastleou.com